Legal

Subscriptions and Cancellation

Draft. This document hasn't been finalized and reviewed yet. Highlighted parts still need the owner's details.

Renewal

Subscriptions renew automatically at the end of each billing period (monthly or yearly, as shown at checkout) at the price shown when you subscribed, until you cancel. [OWNER: how you'll notify customers before a price change, e.g. "We'll email you at least 30 days before any price change."]

Cancelling

Cancel any time from your account (Cancel renewal, or Manage billing). You keep access until the end of the period you've paid for, and you won't be charged again.

Failed payments

If a renewal payment fails, Stripe retries it. Your license stays active for the rest of the paid period and a short grace period; if the payment isn't recovered, paid features stop and the free plan continues.

Changes

You can switch plans from your account. [OWNER: proration rules if you allow upgrades and downgrades.]